Frequently Asked QuestionsGeneral Questions
Annual Convention Questions
How do I login to my member profile?There is a Member Login button in the upper right corner of every IAICDV webpage. Click here to login.
If you have never received your login credentials, please contact IAICDV Headquarters via email at [email protected]. If your company is a member, and you do not have login credentials, please contact IAICDV Headquarters via email at [email protected].
My username and password are not working. How do I reset my password?If you have not received email instructions after clicking "Forgot your password", please check your spam/junk folder in your email. If you still haven't received the email, please contact IAICDV Headquarters via email at [email protected].
I'm a member. Why do I not see member pricing for events?
Discounted member pricing is available for all active IAICDV members. Please make sure that you are logged in to your active membership profile to secure member rates. My profile has incorrect information. How can I update my profile?IAICDV members may edit information on their profiles, including email, phone number, and address, by visiting My Profile and clicking the "Edit" button. Does a membership include multiple user profiles?Yes! You can have multiple user profiles under an IAICDV company membership. If you would like to add additional employees to your membership, please send name, job title, email address, phone and address to [email protected]. Where can I find member contact information?IAICDV provides a list of all of our members in the IAICDV Member Directory. This is a members-only feature and you will need to login to access the Member Directory, to find the point of contact for companies in your area. Where can I find my membership dues invoice/ receipt?Login to your profile. Then go to the invoices tab to view your invoice. If you do not see your invoice contact IAICDV Headquarters via email at [email protected]
I just registered for the Annual Convention. Why can't I see my invoice?Login to your profile. Then go to the invoices tab to view your invoice. If you do not see your invoice contact IAICDV Headquarters via email at [email protected] What are your office hours?Monday - Friday from 8:00 AM - 4:30 PM ET
What comes with my registration? Registration tickets include the following:
Can I transfer my registration if I can no longer attend?Yes! You may transfer your registration to someone else within your organization. The request must be made via email to [email protected] no later than October 25th and include the following information:
No one will be allowed in and out of the exhibit hall without a valid registrant badge. What do I do if I need to cancel?All cancellation requests must be emailed to [email protected]. Refunds are subject to a 15% processing fee. No refunds will be made after October 3, 2022. Hotel, airline, and rental car cancellations must be made by the registrant. Can Annual Convention attendees receive discounted hotel room rates?Yes. IAICDV attendees can receive the discounted group rates for Annual Conventions. Registration for the 52nd Annual Convention opens soon! When and where is the next Annual Convention?The IAICDV 52nd Annual Convention will be held November 8-10, 2022 at the Green Valley Ranch in Las Vegas, Nevada. Registration will open soon!
Still have questions?For billing and other finance-related questions contact us at [email protected].For all other inquiries contact us at [email protected].
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