Frequently Asked Questions

General Questions

 Annual Convention Questions

 

How do I login to my member profile?

There is a Member Login button in the upper right corner of every IAICDV webpage. Click here to login.

If you have never received your login credentials, please contact IAICDV Headquarters via email at [email protected].

If your company is a member, and you do not have login credentials, please contact IAICDV Headquarters via email at [email protected].

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My username and password are not working. How do I reset my password?

If you have not received email instructions after clicking "Forgot your password", please check your spam/junk folder in your email. If you still haven't received the email,  please contact IAICDV Headquarters via email at [email protected].

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I'm a member. Why do I not see member pricing for events?

Discounted member pricing is available for all active IAICDV members. Please make sure that you are logged in to your active membership profile to secure member rates.

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My profile has incorrect information. How can I update my profile?

IAICDV members may edit information on their profiles, including email, phone number, and address, by visiting My Profile and clicking the "Edit" button.

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Does a membership include multiple user profiles?

Yes! You can have multiple user profiles under an IAICDV company membership. If you would like to add additional employees to your membership, please send name, job title, email address, phone and address to [email protected].   

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Where can I find member contact information?

IAICDV provides a list of all of our members in the IAICDV Member Directory. This is a members-only feature and you will need to login to access the Member Directory, to find the point of contact for companies in your area.

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Where can I find my membership dues invoice/ receipt? 

Login to your profile. Then go to the invoices tab to view your invoice. If you do not see your invoice contact IAICDV Headquarters via email at [email protected]

I just registered for the Annual Convention. Why can't I see my invoice?

Login to your profile. Then go to the invoices tab to view your invoice. If you do not see your invoice contact IAICDV Headquarters via email at [email protected]

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What are your office hours?

Monday - Friday from 8:00 AM - 4:30 PM Eastern

Dates Closed Holiday/Occasion
January 1 New Year's Day
January 21 Martin Luther King, Jr. Day
April 22 Easter MondayMay
May 27 Memorial Day
July 4 Independence Day
September 2 Labor Day
November 28 Thanksgiving Day
November 29 Thanksgiving Friday
December 25 Christmas Day

 

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What comes with my registration?

 Registration tickets include the following:
  • Access to all convention educational sessions and keynote speaker
  • Access to the exhibit hall
  • Access to the attendee list with contact information and a printed copy of the IAICDV Member Directory
  • Food and beverages at the social/food functions
  • Unlimited networking opportunities!

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Can I transfer my registration if I can no longer attend?

Yes! You may transfer your registration to someone else in your organization. The request must be made via email to [email protected] and include the following information:
  • Name
  • Job Title
  • Email
  • Phone
  • Any dietary needs / physical accommodations required

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What do I do if I need to cancel?

All cancellation requests must be emailed to [email protected]Refunds are subject to a processing fee. No refunds will be made after a to be determined date before the 2021 Annual Convention. Hotel, airline and rental car cancellations must be made by the registrant.

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Can Annual Convention attendees receive discounted hotel room rates? 

Yes. IAICDV attendees can receive the discounted group rates for Annual Conventions. Details on the 2021 Annual Convention hotel to come.

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When and where is the next Annual Convention?

The IAICDV 51st Annual Convention will be held in February 2021. More information will be available soon. 


Still have questions?

For billing and other finance-related questions contact us at, [email protected]. For all other inquiries contact us at, [email protected].