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Exhibitor Registration

52nd Annual Convention Frequently Asked Questions

Registration Questions

Exhibitor Questions

Hotel and Travel Questions

General Questions

 

Registration Questions

What comes with my registration?

Registration tickets include the following:

  • Access to all convention educational sessions and meetings
  • Access to the exhibit hall
  • Access to the attendee list with contact information
  • Food and beverages at the social/food functions
  • Unlimited networking opportunities!

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Where do I pick up my registration materials?

You will need to pick up your name badge along with conference materials when you arrive. Your name badge serves as the entry to all convention functions, including social events and food/beverages. The registration and information desk will be located at Grand Registration. 

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What do I do if I need to cancel?

All cancellation requests must be emailed to [email protected]Refunds are subject to a 15% processing fee. No refunds will be made after October 3rd. Hotel, airline and rental car cancellations must be made by the registrant.

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Can I transfer my registration if I can no longer attend?

Yes! You may transfer your registration to someone else in your organization. The request must be made via email to [email protected] no later than October 25th and include the following information:

  • Name
  • Job Title
  • Email
  • Phone
  • Any dietary needs / physical accommodations required

No one will be allowed in and out of the exhibit hall without a valid registrant badge. 

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Exhibitor Questions

What's included in my exhibitor registration? 

Exhibitor registration tickets include:

  • One delegate registration with full access to all speakers, educational sessions and food/beverages at the social/meal functions
  • An exhibit booth with back and side wall drapes, measuring ten feet by ten feet (10’x10’) in a carpeted ballroom
  • One six-foot skirted table
  • Two chairs
  • One wastebasket
  • Booth signage featuring your company name
  • Company featured on IAICDV website and convention program (if registered by October 21st)
  • Access to the attendee list with contact information
  • Unlimited networking opportunities!

A/V, electricity, internet, furniture, etc. must be ordered through GEMS expo management company.

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When will booth assignments be available?

The exhibit booth assignments will be available after September 20th. Booth preferences are taken in order of registration date and/or sponsor status.

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When can shipments begin arriving at the GEMS warehouse?

Shipments may start arriving at the GEMS warehouse on October 7, 2022 (subject to change.)

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What is the deadline to have shipments arrive at the GEMS warehouse?

The deadline for exhibitor shipments to arrive at GEMS warehouse without surcharges is TBA

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How do I purchase A/V, electricity and/or internet for my booth?

A/V, electricity, internet and additional booth accessories such as furniture and graphics must be ordered through the GEMS (Gilbert Exposition Management Services) online portal hereIf you did not receive an email from GEMS with your login information, contact GEMS at (407) 438-5002 or [email protected].

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Who should I contact for questions regarding my exhibit booth?

For all exhibitor-related questions, contact Cathy Gilbert at 407-438-5002 ext.113 or [email protected] 

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Hotel and Travel Questions

Does the hotel provide transportation to/from the airport?

The Green Valley Ranch offers a complimentary airport shuttle service exclusively for hotel guests. Seating is limited and available on a first-come, first-serve basis. Find out more

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What are the driving directions to the hotel? Is there parking available?

The Green Valley Ranch Casino and Spa's address is 2300 Paseo Verde Parkway, Henderson, NV 89052. View driving directions.

Complimentary valet and self-parking is available at the Green Valley Ranch. 

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General Questions

How do I get an attendee list?

Approximately one week prior to the event, you can expect to receive an email entitled "Know Before You Go" This email will contain the attendee list including name, organization, city, state and email in PDF format. The IAICDV does not distribute attendee lists in excel format or by request.

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Will I receive a printed convention program?

Yes! Along with your name badge and other materials, you will receive a printed convention program when you check in at the convention registration desk.

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What is the convention attire?

IAICDV Sessions & Social Functions: Business casual/resort wear is suitable. Light jackets/ sweaters are recommended as the meeting rooms can get chilly.

Welcome Reception: Formal attire is recommended and encouraged.

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Will there be free WiFi at the convention?

A/V, electricity, internet and additional booth accessories such as furniture and graphics must be ordered through the GEMS (Gilbert Exposition Management Services) online portal hereIf you did not receieve an email from GEMS with your login information, contact GEMS at (407) 438-5002 or [email protected].

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Can I bring my spouse/children?

Although attendees may bring family members to the hotel, only paid registrants wearing convention names badges will be permitted to attend convention events and food/social functions. 

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